By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Press question mark to learn the rest of the keyboard shortcuts. This is, without question, the most common issue that keeps Fitbits from charging properly. The pins on the charging clip must lock securely with the gold contacts on the back of the tracker.
Despite its size, your Fitbit is still a computer. Try a different USB port or a UL-certified wall charger.
Why isn't my Fitbit device's battery charging? It could take a half hour or longer for it to start to charge. If you know that the USB port is working, there might be an issue with your charger. Turned it off for a few days, then tried charging again and it has worked for another year and a half with some intermittent charging problems (or reporting inaccurate charge levels), but now has zero response to charging attempts? I believe they are made cheap so that we buy new ones:(. But as a general rule, most Fitbits operate without a glitch for years. My Blaze will not charge, I have cleaned the contacts on the back of the Blaze and in the charging unit but my Blaze will still not charge,. My Fitbit Blaze will no longer charge, and there appear to be holes in the charging contacts. I even bought a new charger thinking maybe that was the problem but it wasn’t . You can check the complete policy here, remember it will start counting from the date of purchase. When a critically-low battery warning appears, charge your device as soon as possible. The pins on the charging clip must lock securely with the gold contacts on the back of the tracker. Log in for exclusive customer support. Hold the end of the charging cable near the port on the back of the tracker until it attaches magnetically. When my Blaze was damaged I sent a picture of the damaged area to the, Was just Able to get it to start charging my contacts have had it, Yes. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. With the routine abuse that most fitness trackers are subjected to, it's a wonder they don't suffer more problems. Which is GND and which is VUSB (assumed, 4..5 V)? I have a picture but am unable to attach it. It happened as it was charging. For more information, see How do I charge my Fitbit device? No guarantee or warranty that's correct, I have not tried yet - can someone please confirm through measurement? Try a different USB port or a UL-certified wall charger. Looks like I will be buying a new Fitbit!! Make sure the pins on the charging cable lock securely with the port. Insider Inc. receives a commission when you buy through our links. Make sure not to scrape the contacts with anything metal, since metal can damage the plating and cause corrosion. If your Fitbit won't charge properly, there are a number of things you can try to get it working again. Use the charging cable that came with your Fitbit device. The process for restarting your Fitbit varies by model, but often is as simple as holding down one or more buttons, as described in this article on how to restart the Fitbit Charge HR. A battery icon appears for a few seconds. I have escalated your case to our Support Team for them to help you out.
For best results, donât leave your device plugged in on the charger longer than overnight. Charge HR. Looking at the back the leftmost contact is 'cratered' and the others have damage as well. The USB port or outlet is faulty. FITBIT APP Meet the app that puts a world of health & fitness in your hands. I no longer will recommend their products because of this issue. since. I have restarted it several times and its still there.
I hope everything goes well. I lost the charger of my fitbit alta HR, but I had an old charger for an Alta. I actually email customer service and they were good about responding but I believe it’s before a year that they can send you replacements.
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