@Kerrie -- I was also told that the old equipment would be of no use to me so I was to take it to recycling after the new equipment was installed which I did.. Drop it off at any Canada Post outlet or mailbox. I received a call from Shaw in regards to updating my equipment and was told that if I signed a two year contract, my monthly bill would go down and I would receive new wireless equipment. © 2020 Shaw Satellite G.P., All Rights Reserved. How will Shaw address these concerns? For all other equipment inquiries contact us. With outstanding rental equipment, your account would be charged for the cost of the equipment, and once the equipment is returned those charges are reversed so there isn't necessarily a deadline for returns, however if you allow those charges to remain on your account it can cause your account to become past due. First, it could get lost in the mail which means I am still on the hook over $600 for the equipment which is probably worth less than $200. If you need forklift parts – regardless of the make or model of your truck – we’ll put the industry’s most comprehensive selection at your fingertips to keep you up and running. Past due means Shaw is going to put customer accounts into collections although Shaw is not providing an option to return in person?
Equipment return troubles My gf returned the box for home phone while at the same time picking up a Technicolor xb6 for 600mbit line, this was end of november. > Past due means Shaw is going to put customer accounts into collections ... Really? If your offer includes BlueCurve TV equipment with wireless 4K players, a maximum of five (5) TVs can … I do not want to send back via mail and now they say account will go into past due and to collections even if they don't re-open before then. Would the Shaw store only ask for Acct. If you are moving, please bring all of your equipment with you to your new location. All rights reserved. Is Shaw extending equipment return deadline until retail locations are open again? How to: Return Shaw Direct Equipment. It was partially your fault, for not noticing the monthly rental that was itemized on your Shaw Bill. All rights reserved. Equipment or unauthorized use of the Rental Equipment are prohibited and may constitute theft under the Criminal Code of Canada. Click your location from the above region list. I am not authorized to speak about Shaw's policies but this is directly from a Shaw rep. Select Exception and Delivery email notifications to be notified of any unforeseen delivery interruptions. First, it could get lost in the mail which means I am still on the hook over $600 for the equipment which is probably worth less than $200.
How to adjust or cancel your Seasonal Break, Troubleshooting tips for intermittent signal, Troubleshooting guide to missing channels, How to install your dish video tutorial and manual. When I went to return my shaw cable modem at the Shaw service counter, the clerk said something odd, 'oh, the equipment's not even listed on here', which made sense cause I started with the Shaw $99 modem/start package a long time ago meaning I decided to own the equipment outright instead of paying rental for it. If Shaw wants their equipment back while their retail locations are closed then they need to provide an alternate drop off option. I was also told that the old equipment would be of no use to me so I was to take it to recycling after the new equipment was installed which I did. So, it soon will be going to an end-of-life recycling station. For official Shaw support, please visit https://www.shaw.ca/contact-us/, Press J to jump to the feed. As the situation continues to evolve, we’ll help you react quickly with a wide range of forklift rentals, in-stock and ready to be delivered when you need us. It depends. View your bills, set up eBill, refresh your receiver and more.
I paid over $700 to Shaw, to purchase their first-generation PVR, a long time ago.
If you need to return a Shaw Direct equipment, you can do it via Canada Post or Purolator. How to browse and order Shaw Direct On Demand programming. Really?
All the info you need about moving with Shaw can be found here. They closed their retail locations. Not what you're looking for? Of course, by the time that her bank remitted the payment to Shaw, and Shaw credited her account, her payment was "overdue".
Pay more to Canada Post to get a "tracking-number" for the package. Our true business, however, lies in helping you manage your operational expenses. Before it goes, I will contact Shaw, and get it removed from my "inventory" list. If you need to return a Shaw Direct equipment, you can do it via Canada Post or Purolator. If your return shipping label was missing, or we've asked you to send back your equipment, follow the steps below to create a shipping label in order to return your Shaw equipment. Fill in your information including your Shaw Account number. Try these related articles and discussions.
If you’re hiring new people, assigning new tasks, or adapting workflows to meet the changing needs of customers, we can help get your people up to speed as quickly as possible with an array of tailored training solutions including e-learning and virtual reality operator instruction. If you don't have a printer, show the QR code at any Canada Post outlet and give them the package to return. SHAW offers new and pre-owned Raymond lift trucks and forklift equipment, forklift parts, storage solutions, integrated systems, fleet management solutions and everything else you need to Run Better and Manage Smarter. # + name of account owner... or does the actual account owner have to be present when returning their equipment in a Shaw store? Since moving, I have sent in three requests for a return mailing label so I can send back the modem and still haven't received anything. My account was already being closed, as I was not able to make my payments. keep the return receipt in a safe place)? It is mine, but it is dying. It depends.
Obviously there has been some mistakes made but I don't feel like I should have to pay for something that was not my fault.
@question At this time, the available return option would be via Canada Post, get in touch with us here to arrange a return by mail. Whether you are looking to swap or upgrade your Shaw equipment or simply need to return some equipment to us, we can help.
Press question mark to learn the rest of the keyboard shortcuts. I would have gladly returned the equipment had I known to do so, but was told to recycle it.
All the info you need about moving with Shaw can be found, How To: Suspend your Shaw services temporarily, How To: Move your Shaw services to a new address, We need to authorize any equipment returns so make sure you. I have helped a retired friend whose Shaw bill is due on the 1st of each month, and whose pension payments are deposited at the end of each month. It's too bad that the advice you were given did not distinguish (in your mind) between "owned" and "rented" equipment.
SHAW offers new and pre-owned Raymond lift trucks and forklift equipment, forklift parts, storage solutions, integrated systems, fleet management solutions and everything else you need to Run Better and Manage Smarter. Forcing customers to return within the 14 day timeframe and return by mail only while Shaw retail locations are closed is how a company should treat it’s customers. We mailed back the … ©2020 Shaw Communications. Your mailing label is uninsured.
I tried to return the modem I was renting from Shaw to their Vancouver office on Cordova, but they closed at 5 PM and I couldn't make it there in time. Count on us to support your every need through our nationwide network of Sales and Service Centers.
Not anymore you can't just return the equipment and call it a day, you have to call in and disconnect. techs in the field get equipment handed to them randomly all the time, and they just email into their internal support to get the equipment added to their floats and if the account has to be closed, so be it. Find local e-cycling locations near you to recycle your old Shaw equipment. So, it soon will be going to an end-of-life recycling station.
New comments cannot be posted and votes cannot be cast, News and questions about Shaw products and services. I do not agree with this at all and I have been a loyal customer for 40 years. Whether you are looking to swap or upgrade your Shaw equipment or simply need to return some equipment to us, we can help. A quick search on Reddit has shown some horror stories with Shaw equipment returns. I don't own a phone of any kind, and when I contacted Shaw, they said to drop it off at a retail location. Then you and Shaw can check the progress of the package, and it is proof that you gave the equipment to the Canada Post clerk for them to deliver to Shaw. Luckily they kept their receipt and was able to prove to Shaw they did in fact return their equipment, and was off the hook. Choose the system best for you today. Keeping your trucks and equipment running is more important now than ever. To contact us, select the blue chat bubble on this page, visit shaw.ca/chat or chat with us via the My Shaw app. I have many issues with return by mail. 6311 NE Equitable Road, Kansas City, MO 64120.
A quick search on Reddit has shown some horror stories with Shaw equipment returns. You are responsible for the full inflated price of the equipment until it is scanned at their facility and accepted in the system. I am not comfortable sending the equipment via mail. Third, if I am self-isolating I cannot go to the post office. Second, the person receiving the equipment may not account for the equipment properly. Need to recycle old Shaw equipment such as a modem or cable box? Some exceptions exist based on your home address, but this is fairly uncommon.
View all articles. Statement from Shaw Direct regarding COVID-19, December 31 | BBC Canada cease broadcasting, Understanding fees on your Shaw Direct bill, How to access additional services with your Shaw ID, My channel line-up type and channel listing, Enter your location for accurate product availability.
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